Friday, December 25, 2009

How to protect your computer against viruses

How to protect your computer against viruses

To protect your computer against viruses, follow these steps:
  1. On the computer, turn on the firewall.
  2. Keep the computer operating system up-to-date.
  3. Use updated antivirus software on the computer.
  4. Use updated antispyware software on the computer.
For more information about how to protect a computer against viruses, visit the following Microsoft Web site:
http://www.microsoft.com/protect/computer/default.mspx (http://www.microsoft.com/protect/computer/default.mspx)
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How to obtain computer virus and security-related support

For United States and Canada

The computer safety team is available for computer virus and for other security-related support 24 hours a day in the United States and in Canada.

To obtain computer virus and security-related support, follow these steps:
  1. Before you contact a support engineer, make sure that you run updated antivirus software and updated spyware removal software on the infected computer.

    For more information about how to obtain a free computer safety scan, visit the following Microsoft Web site:
    http://onecare.live.com/site/en-us/default.htm?s_cid=sah (http://onecare.live.com/site/en-us/default.htm?s_cid=sah)
    For more information about antispyware software, visit the following Microsoft Web site:
    http://www.microsoft.com/protect/computer/spyware/as.mspx (http://www.microsoft.com/protect/computer/spyware/as.mspx)
  2. Call 1-866-PCSAFETY or call 1-866-727-2338 to contact security support.

For locations outside North America

To obtain computer virus and security-related support for locations outside North America, visit the following Microsoft Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4 (http://support.microsoft.com/common/international.aspx?rdpath=4)

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